I’ve had Suddenlink expanded basic cable for several years. It was around $32 per month when I first started on expanded basic. Now after several yearly increases I pay $76.66. In May 2012, Suddenlink management decided to remove TV Guide Channel from its lineup. Now I have no idea what is on, what movies or what time they start. When I was paying my monthly cable bill, I asked why it was removed. I was told they had their own guide channel which was better. Guess what? For only $6.99 more a month I can get it, box and music channels. What a bargain! I feel it is unfair to take TV Guide Channel off, which I have been paying for and wanting $6.99 to replace it.
Senior citizens on limited income and other lower income people can’t afford this increase. I’ve tried to keep my cable bill down by not getting the extra movie channels like HBO, Showtime and others. I have been told people who have the movie channels get Suddenlink guide channel. It’s people with basic and expanded basic that are being hurt by Suddenlink’s new lineup.
Suddenlink needs to put the TV Guide Channel back on or not charge for their own guide channel. Customers need to call Suddenlink, the Public Service Commission and Mason County Commission to protest against what Suddenlink has done. Also tell the Public Service Commission that you are against any new rate increases by Suddenlink.
If this fails to resolve the problem, then we need to hit them where it hurts, the pocketbook, drop Suddenlink and go to Dish Network or Direct TV for cable service.