Mason County 911 releases annual report

Register Staff

February 25, 2014

POINT PLEASANT —The Mason County 911 center dispatchers conducted over 63,800 telephone transactions between January and December 2013.

The yearly activity report was released by Deputy Director RC Faulk.

Of those 63,800 calls, only 697 were classified as “abandoned” by the 911 center. An abandoned call is a call that rings in to the dispatch center and no one is on the other end of the call, Faulk said. When these types of calls occur where no one appears to be communicating with the dispatchers, a police officer is dispatched to the location for a follow-up to make sure that everything is alright at the location. This is to be certain that if there is a problem at the location of the call and the caller is unable for whatever reason to verbally communicate with the dispatcher, help is still provided to the caller.

Faulk reports that looking at the call totals by the day of the week, Wednesdays and Fridays were the busiest days of 2013 and Sundays remain the slowest which are all consistent with past reports.

Faulk further broke down the first responder activity for 2013, stating there were 18,880 dispatches for law enforcement, fire responders and medical responders. During last year, 10,791 calls for assistance were dispatched to law enforcement. Top call totals for law enforcement include 3,110 traffic stops, 1,148 callers requested contact with an officer, and 640 motor vehicle crash calls.

For 2013 in the fire service, there were 702 responses with the top call totals being 202 vehicle crash calls requiring a fire dispatch, 83 structure fires and 14 brush/grass fires.

2013 top emergency call total categories for the emergency medical services include 486 breathing difficulty emergencies, 430 chest pain patients, and 333 calls involving persons who have fallen.

Faulk said in an ongoing effort to notify residents of emergency situations in the county, Mason countians are reminded to check out various social media applications that are managed by the Mason County Office of Emergency Services. The Emergency Services office maintains a Twitter account, a Facebook account and a Nixle account. All of these services are free to the public and registration information can be found at and selecting the social media forum of interest.

Nixle, the newest social media offering, is a free service that will alert subscribers via a text message and/or e-mail of emergency notifications for Mason County.

It is also available by visiting

Information for this article provided by Deputy Director Faulk.