GALLIPOLIS — Holzer Senior Care Center recently received an overall five-star quality rating from the Centers for Medicare and Medicaid Services.
This year’s five-star rating is the 15th consecutive year the facility has been awarded such an honor. The comprehensive rating, conducted by CMS, included a health inspection, a review of quality measures and a study of staffing at Holzer Senior Care.
Teresa Remy-Detty, system vice president for post-acute care for Holzer Health Systems, said HSCC has always emphasized providing top-quality service for community residents.
“We want to do the very best that we can for people who live in this area,” she said. “From the moment we opened, we have had a team approach. For our staff, it’s not just a job, it’s a way of life. The residents that come to HSCC become a part of our family. It’s all about that resident and their family while they’re at Holzer Senior Care Center.”
Remy-Detty said he team approach and family atmosphere at HSCC is embodied by the resident council, a group that allows the facility’s residents to have a voice and input regarding daily operations.
“We recognized a long time ago that for Holzer Senior Care to be a success, it’s not just what the management does or what the direct care staff does, but it really becomes a team effort with the management, the direct care, the families and the residents,” said Amber Johnson, director of resident services for Holzer Health System’s post-acute care division. “Resident council being an active player in the life of the facility is a huge part of having success.”
Holzer officials said earning the five-star quality rating is a great achievement for HSCC, especially given the highly competitive atmosphere in the nursing care industry. And while the positive report is a cause for celebration, officials said the commitment to providing quality care at HSCC won’t change.
“We truly do strive to do the best we can every day, not just for rating,” Teresa Coffee, Holzer Senior Care Center administrator, said. “And while this rating is important to us, because it does measure our success, we’re going to provide the very best services for our residents.”
“We’re very proud of the accomplishments of our staff at Holzer Senior Care,” said Christopher T. Meyer, chief executive officer, Holzer Health System. “We have achieved these results because our staff is committed to providing the very best care possible, in a friendly and caring atmosphere.”
Federal Medicare officials said the five-star quality rating system is not a substitute for visiting a nursing home. They said that while the survey provides important information for consumers, families need to do their homework before making a decision regarding nursing home care for a loved one.
For detailed information about the Five-Star Quality Rating System and to see the latest report, log on to the CMS website at www.medicare.gov.
Holzer Senior Care Center opened in 1995 and is located at 380 Colonial Drive in Bidwell, Ohio, just a short drive from Holzer – Gallipolis.
For complete information about the services offered at HSCC, call 740-446-5001, or log on to the website www.holzer.org.