MASON COUNTY — In 2012, Mason County 911 received 57,500 telephone calls.
The Mason County 911 center recently released its call volume reports for the year ending 2012. The yearly activity report tracks calls from January to December.
According the Deputy Director RC Faulk, of those 57,500 calls, only 813 were classified as “abandoned” by the 911 center. An abandoned call is a call that rings in to the dispatch center, and no one is on the other end of the call. When these calls occur, a police officer is dispatched to the location if contact cannot be made with the phone number that hung-up. This is to be certain that if there is a problem at the location of the call and the caller is unable for whatever reason to verbally communicate with the dispatcher, help is still provided to the caller.
Looking at the call totals by the day of the week, Mondays and Fridays were the busiest days of 2012, and Sundays were the slowest which are all consistent with the 2011 reports. For the period January through December 2012, the most calls occurred between the hours of 10 a.m. and noon.
Faulk further broke down the first responder activity for 2012, stating there were 17,482 dispatches for law enforcement, fire and medical responders. During last year 9,657 calls for assistance were dispatched to law enforcement. Top call totals for law enforcement include 1,853 traffic stops, 1,478 callers requested contact with an officer, and 717 motor vehicle crash calls.
For 2012 in the fire service there were 766 dispatches with the top call totals being 271 vehicle crash calls requiring a fire dispatch, 70 structure fires and 46 brush/grass fires.
2012 top emergency call total categories for the emergency medical services includes 490 breathing difficulty emergencies, 466 chest pain patients, and 318 calls involving persons who have fallen.
In an ongoing effort to notify residents of emergency situations in the county, residents are reminded to check out various social media applications that are managed by the Mason County Office of Emergency Services. Emergency services maintains a Twitter account, a Facebook page and a Nixle account. All of these services are free and for those who are not familiar with these services or wish to connect to them, visit the links below.
Nixle is at http://local.nixle.com/mason-county-wv-ema. This is a free service which alerts subscribers via a text message and/or email of emergency notifications for Mason County.
Residents who wish to receive tweets may visit www.twitter.com/MasonCoWVEMA for that service. Go to www.facebook.com/MasonCountyWVEMA to connect on Facebook.